Collections Representative
Consumer Finance
Collections Representative
Wood River

Collections Representative

The exclusive lender for J.D. Byrider, Car Now Acceptance Company (CNAC), is currently seeking a Collections Representative for one of its growing regions!

Collections Representative Reward: 
  • $14.00 - $16.00 per hour based on experience
  • Additional monthly incentive up to $1,000.00
  • Work in a 1st party secured loan environment
  • Have the backing of a Service Department that ensures customer satisfaction to allow for continued installment loan payments
  • Become a top performer and run your multi-million-dollar portfolio like your own business by setting priorities as needed to accomplish your goals
  • Extensive company training program
  • Opportunity to develop skills in credit approval, loan processing and first party installment collections
  • Help customers advance their credit with an industry best program
  • Work with a manual dial system and not on an automated dialer
  • Career growth opportunity from Collections Representative to: Assistant Finance Manager, Branch Finance Manager, General Manager or other branch specialty positions 
  • Great company benefits package
  • Industry leading company with over 150 locations in 32 states and 28 years in business
Collections Representative Requirements:
  • Success in first party consumer related Collections, Customer Retention, Default Prevention, Dispute Resolution, Rent-to-own, Payday Loan, Title Loan, Retail Collections, Installment Loan Collections, Automotive Collections or a related Collections area
  • ​Collections Representative skills include: customer focused, team player, detail oriented, negotiation skills, communication skills, problem solving skills, driven for results and time management
Collections Representative Responsibilities: 
  • Meet daily, weekly and monthly goals to allow for a performing portfolio and the credit advancement of our customers
  • Utilize an extensive training program to learn the company's cutting edge software, phone system, policies & procedures, culture and overall company operations
  • Team with other company associates to ensure the success of the branch location
  • Seek long term resolution with customers, educate & re-educate our customers on the importance of establishing or rebuilding their credit
  • Perform customer budgets and interviews during the loan process 
Hours For Collections Representative:
  • 5-day work week schedule
  • No Sundays
  • 40+ hours each week (OT pay for hours over 40)
  • Work schedule set within branch hours of: M/T/TH/FR 10-7, W 10-6, SA 10-4
  • Work most Saturdays with a day off during the week

Keywords: Customer Retention, Customer Resolution, Collections, Collector, Bill Collector, Debt Collector, Installment Loan Collections, Dispute Resolution, Default Prevention, Senior Collector, Collections Representative, Collections Specialist, Collection Representative, Collection Specialist, Financial Representative, Store Manager, Collection Account Manager, Regional Collection Account Manager

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